
Tandberg Data understands that your time is valuable. We've gathered your Technical Support options here on the Web.
Online Support
Knowledge Base
Drivers and Downloads
- Find Tandberg Data downloads including drivers, firmware, software, and utilities.
- Attention VXA Users! Tandberg Data has released new firmware for the VXA-2 that will improve operational performance.
Product Registration
- Register your products, register for On-Site Service, check warranty information, and keep all of your site information in one handy place using the Personal Datacenter
- Look up Warranty Expiration Dates without Registration
Documentation
Information Center
Compatibility
- Software / OS / FC Compatibility
- Media / Tape Cartridge Compatibility
- PLEASE READ THIS WARNING concerning media purchased on eBay
Technical Publications
Regulations / Compliance / Quality
Warranties
- Standard Warranty Information
- Warranty Replacement Procedure
- Media Warranty
- Media Warranty Replacement Procedure
- Are you an authorized warranty transfer agent? Log In Here »
Troubleshooting
- Troubleshooting Checklist
- Backups Are Failing
- General Installation Troubleshooting Tips
- SCSI Bus Configuration Tips
- Understanding Drivers
- What do I do if I have a bad tape?
Extended Support
Sometimes online tools can't solve your troubleshooting issues and you need some live help. Our Technical Support experts can put you back in business!
- Helpful hints to try before contacting support
- Contact Support in North America
- Contact Support Outside of North America
Service and Repair Options
- Standard Warranty Information
- Warranty Replacement Procedure
- Media Warranty
- Media Warranty Replacement Procedure
- Service Support Options



